YouTube has released a new AI troubleshooting tool to help users recover their accounts after they’ve been hacked.
The AI chatbot “support assistant” will guide users through resecuring their login and recovering their accounts after they have been hacked.
Eligible users can access the tool in the YouTube Help Center by clicking the “chat with our hacked channel assistant” button.
When the option is selected, the chatbot will ask the user questions about themselves and their accounts to secure their Google login and undo any changes the hacker has made to the channel.
The tool will then encourage users to strengthen their account security to reduce the risk of being hacked.
The new tool is currently only available in English, and certain troubleshooting features are only available for “certain users.” However, YouTube, owned by Google, plans to make the feature accessible to all users.
Tackling Rising Social Media Hacks
The AI chatbot is designed to speed up and simplify the YouTube account recovery process.
Recovering a hacked social media account, including YouTube, can be a long process and potentially result in a significant loss of income for users such as influencers and other content creators.
Every YouTube channel is associated with at least one Google Account, meaning that when a YouTube channel is hacked, at least one of the Google Accounts associated with the channel is also compromised.
Cyber threat actors target social media accounts for various reasons, including launching phishing attacks and spreading malware.
In early 2024, scammers hijacked several high-profile social media accounts, including Certik and Mandiant, to share links to malicious websites.
In January 2024, the US Securities and Exchange Commission (SEC)’s X (formerly Twitter) account was compromised. The hackers posted a fake announcement regarding approving Bitcoin exchange-traded funds (ETFs) on security exchanges.
There have also been many social media hacking incidents in which accounts are flooded with indecent or offensive content which have no apparent financial motivation.
Source:
https://www.infosecurity-magazine.com/news/youtube-ai-tool-hacked-accounts
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